The applicable warranty
period commences from the date of purchase, delivery or installation
whichever later, for each relevant Product (hereinafter defined) under
the categories of Normal Household Use Only and Commercial Use Only.
During the said applicable warranty period, Harvel Electric will furnish
without charge labour, transport, and/or replacement parts (or pay for
same) necessary to repair or replace the product specified under the
warranty card (“Product”) due to defects in the material or
manufacturing faults subject to the terms and conditions hereunder.
This warranty does not cover
minor imperfections in products that meet design specifications or
imperfections that do not materially alter functionality. We make no
satisfaction guarantees, performance guarantees, risk free guarantees,
error free guarantees, any express or implied warranties including but
not limited to fitness for a particular purpose, performance, use or
merchantability. Whether by statue, common law or otherwise are excluded
to the maximum extent permissible by applicable laws.
TIME FOR
SERVICE: Service will be available during Our Operation
Hours.
PLACE OF
SERVICE: Service will be provided on-site or at the
location of Our Customer Service Center depending on the type of
warranty covering the Product.
Product warranty may vary
from country to country. This warranty is only applicable to Products
purchased from our authorized dealers and retailers in Bangladesh. The
Product when covered under this warranty shall include only its original
configuration, design or specifications. Unless otherwise provided
herein, coverage does not and will not apply to any consumables,
non-functional parts, accessories that are used in conjunction with or
to enhance the performance of the covered Product.
To be eligible for the
warranty coverage, (i) You need have to show the warranty card that came
with the product; and/or (ii) show valid proof of purchase as and when
required. Please note that Products which are not registered in
accordance with the terms and conditions herein, without valid proof of
purchase and/or with proof of purchase that has been altered or
illegible, shall be deemed to be outside the cover of this warranty.
If there are any missing
part(s), faults and/or defects which do not conform to the sales
contract, invoice or packaging (“Defects”) which can reasonably be
discovered through visual inspections on the date of purchase or
immediately thereafter must be reported within seven (7) days of date of
purchase, failing which, no Defects will be deemed to be present at the
time of purchase. Claims relating to such Defects must be supported in
writing by; or processed through, the authorised distributor or retailer
where You have purchased the Product.
We are committed to
safeguarding and preserving the privacy of our visitors. This Privacy
Policy explains what happens to any personal data that you provide to
us, or that we collect from you whilst you visit our site. We do update
this Policy from time to time, so please review this Policy regularly.
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We
may use cookies where appropriate to gather information about your
computer in order to assist us in improving our website. We may gather
information about your general internet use by using the cookie. Where
used, these cookies are downloaded to your computer and stored on the
computer’s hard drive. Such information will not identify you
personally. It is statistical data. This statistical data does not
identify any personal details whatsoever. You can adjust the settings on
your computer to decline any cookies if you wish. This can easily be
done by activating the "reject cookies" setting on your computer. Our
advertisers may also use cookies, over which we have no control. Such
cookies (if used) would be downloaded once you click on advertisements
on our website.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to
this Privacy Policy at Harvel Electric.
At Harvel Electric, our motto is
to provide the best in-class experience to our customers from product order
to delivery. For this, we make sure that the ordered product(s) is to be
delivered at the right place and at the right time. After the product is
dispatched from our warehouse, it will be available to you within a maximum
period of 7 to 10 working days.
Shipping Cost
Shipping cost is calculated on a "per order", "per item" or "per pound"
basic and is based on the shipping option you select. We sometimes offer
free shipping for speccific shipping options in select categories, or free
shipping sitewide.